The Costs and Risks of Non-Compliance

by | Risk & Governance

Why Non-Compliance Is the Real Risk

As a financial leader, ensuring that our organization is always on the right side of compliance feels like juggling while blindfolded. The dynamic nature of regulations is like a never-ending puzzle, constantly shifting and changing its pieces as the online landscape continues to evolve.

I recall a scene from a TV show a few years back when an acclaimed attorney stated, “The problem with international law is that most of it hasn’t been written yet.”

It’s the same issue with regulations pertaining to things like data, privacy, and appropriate access. The more information is stored and accessed digitally, the more regulations are needed to ensure that people and entities are protected from nefarious schemes and threats. Governmental and industry regulators are struggling to keep up. This challenge is particularly acute in emerging technologies, where AI compliance frameworks are still being developed and refined.

How Evolving Regulations Create Compliance Gaps

So more regulations are written. More laws are created. And with more regulations and laws, of course comes the challenge of being compliant with those regulations. More specifically, the challenge is actually with NOT being NON-compliant.

Non-compliance is where the risks reside.

We call this drift Compliance Creep – a control or certification that was accurate once, quietly out of date by the time it’s tested against reality.

The Burden of Overlapping Compliance Laws Across Jurisdictions

Each jurisdiction can have its own set of rules.

For example, a geographic jurisdiction, such as the State of New York, has the NY SHIELD Act. A professional jurisdiction, such as “tax preparers” has another set of regulations, such as the requirement for a WISP (Written Information Security Plan).

Where does your organization fit in? What various regulations are you subject to? Could you be missing something crucial? (Spoiler alert: Yes, you very well could be.) Understanding federal compliance gaps and exposure is a critical next step in knowing exactly where your organization stands.

Perhaps the question is how do we keep informed AND how do we make this knowledge actionable. How do we ensure the need for compliance penetrates every level of our organization, from the top brass to the entry-level employees?

Inadequate Compliance Training: A Hidden Cost of Non-Compliance

Let’s face it – training resources within many companies are often stretched thin. Yet, the cost of inadequate training is enormous. Like a hidden iceberg, these gaps can sink our financial stability if we’re not vigilant.

So, how do we overcome this? Could adopting a mindset of learning agility, where we cultivate resources within and beyond our organization, be the answer to this perpetual challenge? Are there areas where reallocating resources could lead to more effective training outcomes?

Financial Penalties and Business Losses Caused by Non-Compliance

Non-compliance has the opportunity for too many hits to a business’s financial security:

  • Unexpected and unbudgeted fines (that could easily and quickly mount into the hundreds of thousands of dollars, depending on the infraction)
  • Loss of existing customers or clients
  • Loss of future revenues / lost opportunities
  • Long-term damage to reputation
  • Resource drain resulting in employee turnover
  • Rejected insurance claims resulting in more unbudgeted expenses

That last one deserves its own attention. Rejected claims aren’t random – they’re what happens when Compliance Creep meets an insurer who checks.

Now, we must question ourselves: are there safeguards we can put in place to mitigate these unwelcome surprises? What steps can we take today that will make a significant impact tomorrow? Implementing proactive cybersecurity measures is one critical step that can dramatically reduce compliance risks.

Charting a Path Forward

Recognizing the risks is just the beginning. It’s time to be proactive in seeking solutions. The choices we make today in understanding and implementing compliance standards can transform the way we do business. Building operational resilience ensures your organization can adapt and thrive even when compliance requirements shift unexpectedly.

Reflect upon this: what small actions can you take now to build a resilient future against the tide of compliance changes? How can you cultivate a culture of continuous learning and adaptation within your team?

Partnering for Compliance: When Outside Help Makes Sense

Are you equipped to stay abreast of the ever-changing compliance landscape, or does it make sense to partner with an outside company who is embedded in this world every day? At ProtectMyIT, this is exactly the gap we help CRE finance leaders close.

General compliance concerns naturally lead to specific areas in which compliance is critical. Are you explicitly reviewing the specialized compliance concerns inherent in cyber liability insurance policies?

Compliance Costs vs. Non-Compliance Risks: What Financial Leaders Must Weigh

Compliance and everything it entails… these things do have costs associated with them, but they’re budget-able and predictable. Compliance Creep is what happens when nobody’s watching the gap between those two things – and it can turn into an unbudgeted nightmare for any financial leader.

Frequently Asked Questions

What is Compliance Creep and why does it matter?

We call this drift Compliance Creep – a control or certification that was accurate once, quietly out of date by the time it's tested against reality. Compliance Creep is what happens when nobody's watching the gap between those two things – and it can turn into an unbudgeted nightmare for any financial leader.

What are the financial risks of non-compliance for a business?

Non-compliance has the opportunity for too many hits to a business's financial security: unexpected and unbudgeted fines (that could easily and quickly mount into the hundreds of thousands of dollars, depending on the infraction), loss of existing customers or clients, loss of future revenues / lost opportunities, long-term damage to reputation, resource drain resulting in employee turnover, and rejected insurance claims resulting in more unbudgeted expenses.

How do overlapping compliance laws across different jurisdictions affect my organization?

Each jurisdiction can have its own set of rules. For example, a geographic jurisdiction, such as the State of New York, has the NY SHIELD Act. A professional jurisdiction, such as 'tax preparers' has another set of regulations, such as the requirement for a WISP (Written Information Security Plan). Could you be missing something crucial? (Spoiler alert: Yes, you very well could be.)

Written by: — President / CEO, IBSRE

Mike Mullin leads a mission to help commercial real estate (CRE) owners and operators in Northern New Jersey and the greater New York City area stay protected from the financial impacts of IT disruptions, downtime, and cyber threats. With more than three decades of experience in technology and business operations - including roles at Yardi Systems, First Advantage/SafeRent, and GEAC Computers - Mike brings a well-rounded, practical perspective to IT strategy and risk management. As a trusted partner to CRE finance leaders, business owners, and their partner organizations, he focuses on translating complex technology challenges into real-world solutions that safeguard both operations and financial health.